FAQ

All of our rosin is processed in Ontario, Canada. We grow all of the fresh frozen cannabis in-house that is used to produce the rosin.

Shipping is free for orders over $149,  smaller orders require a flat shipping fee of $20.

You will receive an email with payment information. Fulfill the payment asap to avoid delays. (CHECK SPAM) The same day that your package is shipped you will receive an email with a tracking number. Packages are shipped Monday - Friday. Keep an eye on your email inbox & spam  in case we need to contact you regarding delays.  Please note: Orders may be delayed for a couple days if we run out of inventory unexpectedly.

Go to our contact page or email hashbankreserve@gmail.com (mailto:hashbankreserve@gmail.com) We monitor this email actively and will respond as quickly as possible.

We’re always actively washing and pressing in order to make sure we have the freshest product available.  Due to this, sometimes we will sell out of a strain for a few days. If the strain is still on the menu it will be returning.

Due to the production of the glass material, the weight and depth of the jars vary. We zero the scale for each jar to make sure the added rosin weight is accurate.

Contact us at hashbankreserve@gmail.com (mailto:hashbankreserve@gmail.com)for the most up to date information.